Returns & Exchanges

30 days returns policy for online orders.

Faulty Products
You are entitled to a refund, repair, exchange or credit if the products you've purchased from minimax.com.au are faulty. Where a problem with a product is not a major fault, Minimax can choose whether to repair or replace the item or provide a refund. Please email returns@minimax.com.au and state the fault, product description, include image and invoice number in the email.

Wrongly Delivered
You are entitled to an exchange if we unfortunately deliver a product that is not the same as the item depicted on minimax.com.au Please email returns@minimax.com.au and state the product description, include image and invoice number in the email.

Other
For all other issues or concerns with your purchased goods please send your questions or concerns to returns@minimax.com.au